Confidential — Board BriefingTopic 7.1 — A Level
NovaTech Global PLC
NovaTech Global PLC is a £240m multinational technology consultancy headquartered in London with 1,800 employees across 12 countries. After acquiring three regional firms last year, the CEO must now decide how to restructure the entire organisation. The Board has flagged three critical issues: response time to clients has risen 34%, middle-management costs now consume 18% of revenue, and a senior project just failed because two department heads gave a junior analyst contradictory instructions.
⚠ Examiner Trap
Do not assume "flat is always better." The correct structure depends on the business context — size, risk tolerance, employee skill level, and speed requirements. This is the AO4 judgement the examiner is looking for.